Support
Need help with Schmidti Budget? Send us an email — we read every message.
What to include
So we can help you faster, please include:
- Your iPhone model and iOS version.
- Your Schmidti Budget app version (Account → About).
- A short description of what you expected and what happened.
- A screenshot if relevant.
Common questions
How do I delete my account?
Open the app, go to Account → Delete Account, and confirm. This permanently removes your personal data from our systems. If you are part of a shared household group, data you contributed to the group is transferred to the remaining group owner.
Can I export my data?
Email us at the address above and we will provide an export of your data within one month, as required by GDPR Art. 20.
How is my data protected?
See the Privacy Policy for full details. In short: data is transmitted over HTTPS, stored encrypted at rest in the European Union, and protected by access rules so only you and the household members you invite can see it.
I can't sign in
If you signed up with email, tap Forgot password on the sign-in screen. If you signed up with Google or Apple, use the same provider button to sign back in. If you are still stuck, email us with the address you signed up with.